FAQ's
When can I buy an Aussie World UNREAL Annual Pass?
The Aussie World UNREAL Annual Pass is only available online from the official Aussie World webpage, and only during special sale periods for a limited time! Each sale is your chance to lock in a full year of UNREAL Fun and exclusive perks, but once the sale closes, passes won’t be available again until the next sale period. There is also a limited amount of passes per sale. Keep an eye on our website and socials for announcements so you don’t miss out!
How long is my UNREAL Annual Pass valid for?
Your Aussie World UNREAL Annual Pass is valid for 12 months from the date of purchase, giving you a whole year of unlimited rides, smiles, and UNREAL Fun!
What benefits do I get as an Annual Pass holder?
Annual Pass holders enjoy unlimited entry to Aussie World for 12 months, plus awesome perks like:
- Free mini-golf for the Annual Pass holder
- 10% off F&B at the Fun Café
- 10% off retail purchases at the Fun Shop
- 20% off General Admission Entry to special events for the Annual Pass holder (discount applies to at the gate prices only)
- 20% of General Admission Entry for family and friends (discount applies to at the gate prices only, the Annual Pass holder must be present. This is limited to 5 guests per visit per Annual Pass holder and single admission entry only.)
When is Aussie World open?
Aussie World is open seven days a week during school holidays and five days a week at other times of the year. To check when Aussie World is open, view our operating calendar by clicking here.
Are there any exclusions?
The UNREAL Annual Pass does not include entry to special events, such as (but not limited to) Halloween FestEvil, Christmas Spectacular, Ride the Night, or other separately ticketed events. These require additional ticket purchases.
Can I share my UNREAL Annual Pass with someone else?
No — UNREAL Annual Passes are non-transferable and can only be used by the person whose name and photo appear on the pass. Don’t worry, your family and friends can still join you with 20% off at the gate admission when you bring them along!
Terms & Conditions
General Terms
Aussie World Pty Ltd t/as Aussie World is a supplier of recreational and related services. All activities, rides, and attractions at Aussie World — including use of the UNREAL Annual Pass — are subject to the following Terms and Conditions and Rules of Entry.
UNREAL Annual Pass Conditions
- Validity Period
The UNREAL Annual Pass is valid for 12 months from the date of purchase. Entry is available during standard Aussie World operating hours throughout this period.
- Exclusions
The Annual Pass does not include entry to special events, such as (but not limited to) Halloween FestEvil, Christmas Spectacular, Ride the Night, or other separately ticketed events. These require additional ticket purchases.
- Non-Transferable
The pass is non-transferable and may only be used by the person whose name and photo appear on the card. Proof of identification may be required at entry.
- Non-Refundable
Passes are non-refundable and cannot be exchanged, extended, or redeemed for cash, either in part or in full.
- Park Access and Operations
Entry is subject to park capacity, weather conditions, maintenance schedules, and operational requirements. Aussie World reserves the right to change opening hours, close rides or attractions, or restrict access without notice or compensation.
- Passholder Conduct
All guests must comply with Aussie World’s Conditions of Entry, follow staff directions, and behave respectfully toward others. Misuse of the pass may result in cancellation without refund.
- Photo Identification
A photo will need to be uploaded at the time of purchase to ensure correct identification of the passholder. A further proof of identification may be required at entry.
- Benefits and Offers
Any additional benefits, discounts, or promotions associated with the UNREAL Annual Pass are subject to change at Aussie World’s discretion.
Annual Passholders are entitled to the following ongoing benefits during the validity of their pass:
- One game of free mini-golf for the Annual Pass holder per visit
- 10% off food and beverage at the Fun Café*
- 10% off retail purchases at the Fun Shop*
- 20% off General Admission Entry to special events* (discount applies to gate prices only) for the pass holder.
- 20% off General Admission Entry for family and friends* (discount applies to gate prices only, limited to 5 guests per visit and the Annual Pass holder needs to visit with them)
*Exclusions may apply.
All discounts and benefits are only valid when redeemed in-person by the Annual Passholder and are non-transferable. The passholder must be present and present their valid Annual Pass at the time of redemption. Discounts cannot be used online or without the passholder present, and may not be combined with any other offers, promotions, or discounts.
- Acceptance of Terms
Purchase or use of the UNREAL Annual Pass constitutes acceptance of these Terms and Conditions, as well as Aussie World’s Rules of Entry and Risk Warning.
Rules of Entry
Aussie World reserves the right to refuse entry or remove any person from the premises for failure to comply with these conditions or for unsafe, offensive, or inappropriate behaviour.
You must comply with:
- These Terms and Conditions;
- All further rules specific to each ride or attraction displayed in signage; and
- Any instructions issued by Aussie World staff.
Guests must not participate in any ride or attraction under the influence of alcohol or drugs.
Risk Warning
The services provided at Aussie World are recreational activities that may be considered dangerous. Participation involves performing or being subjected to movements and conditions that carry inherent risks.
Some rides are high-speed or turbulent and may present health risks, particularly for guests who:
- Have had recent surgery
- Are pregnant
- Have high blood pressure or heart conditions
- Have broken bones, back or neck injuries, or similar ailments
- Suffer from epilepsy, fear of heights, or motion sickness
Aussie World has taken all reasonable steps to ensure guest safety, however, risks cannot be completely eliminated. Participation may result in unintended incidents such as falls, collisions, sprains, fractures, spinal injury, paralysis, or other serious injury — including, in rare cases, death.
Guests are responsible for using good judgment in deciding which rides and attractions are suitable for themselves and any minors under their care or supervision.
Acknowledgement
By purchasing or using an Aussie World UNREAL Annual Pass, you acknowledge and accept all risks associated with recreational activities at Aussie World and agree to abide by these Terms and Conditions, Rules of Entry, and Risk Warning.
